Last Updated: 11/25/2025
At Mosaic Pearls, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mosaicpearls.com or make a purchase from us.
By using our website, you consent to the practices described in this policy.
- Information We Collect
- Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via third-party gateways; we do not store card numbers)
- Automatically Collected Information
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Pages viewed
- Time spent on site
- Referring website
- Cookies and tracking data
- Cookies & Tracking Technologies
We use cookies, pixels, and similar tools to:
- Improve website performance
- Personalize your shopping experience
- Analyze traffic and usage patterns
- Deliver relevant advertising
You can disable cookies in your browser, but some features may not function properly.
- How We Use Your Information
We may use your information for:
- Processing and fulfilling orders
- Providing customer support
- Improving our website and product offerings
- Sending account updates or order notifications
- Preventing fraud and ensuring secure transactions
- Marketing and promotional communication (only with your consent)
- Complying with legal and regulatory obligations
- Sharing Your Information
We do not sell or rent your personal information.
We may share information only with trusted third parties who help us operate the business, such as:
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers
- Website hosting providers
- Email marketing tools
- Analytics tools (e.g., Google Analytics)
All third-party partners follow their own privacy policies and are required to protect your data.
- Data Protection & Security
We implement appropriate technical and organizational measures to keep your data secure, including:
- SSL encryption
- Secure payment gateways
- Access control to confidential information
However, no online system is 100% secure. We cannot guarantee absolute protection.
- Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your information
- Opt out of marketing communications
- Disable cookies
- Request a copy of your stored information
To request these actions, contact us at:
info@mosaicpearls.com
- Data Retention
We keep your data only as long as needed for:
- Fulfilling orders
- Complying with laws
- Resolving disputes
- Maintaining proper business records
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.
- Children’s Privacy
We do not knowingly collect personal information from children under the age of 13. If we learn we have such information, we will delete it immediately.
- International Customers
If you are accessing our website from outside Canada, please note that your information may be transferred and processed in Canada or other jurisdictions with different data protection laws.
- Changes to This Privacy Policy
We may update this policy from time to time. The “Last Updated” date will reflect the latest version. Continued use of the website means you accept any updated terms.
- Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
📧 Email: info@mosaicpearls.com
🌐 Website: https://mosaicpearls.com